Effective Date: October 10, 2026
Business Name: Aggieland Carpet Cleaning
Primary Operator: Brent Sowell
At Aggieland Carpet Cleaning, accessible from our website, protecting the privacy of our visitors, homeowners, property managers, and commercial clients across Bryan, College Station, and the surrounding Brazos Valley is one of our top priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we safeguard your personal data and mobile information.
1. Information We Collect
We collect information directly from you when you request a service quote, contact us through our website, schedule a cleaning appointment, or communicate with our team.
- Personal Information: Name, email address, phone number, billing address, and property address where cleaning services are to be performed.
- Service Details: Information regarding your property type, room count, carpet/tile condition, and specific floor or fabric care requests.
- Automatically Collected Data: IP address, browser type, device information, and web interaction details gathered through standard cookies and server logs to improve website navigation and performance.
2. How We Use Your Information
Aggieland Carpet Cleaning uses the information we collect to deliver exceptional carpet, tile, and upholstery cleaning services, including:
- Reviewing service inquiries and providing accurate cleaning quotes.
- Scheduling, confirming, and executing service visits at your specified address.
- Processing payments and sending service receipts or invoices.
- Communicating service updates, appointment reminders, and follow-up support.
- Improving our website usability, customer support, and local service offerings.
3. Strict Mobile & SMS Privacy Disclosure
We value your privacy and are committed to protecting your mobile information in full compliance with telecommunications industry guidelines and regulations.
- No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-In Consent & Usage: By providing your mobile phone number on our contact forms, quote requests, or service agreements, you consent to receive automated informational and promotional messages (including appointment confirmations, technician arrival alerts, and service updates) from Aggieland Carpet Cleaning.
- Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our number (979) 777-9998. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text START, and we will resume sending SMS messages to you.
- Help Instructions: If you are experiencing issues with the messaging program, reply with the keyword HELP to our number (979) 777-9998 for assistance, or reach out directly to our customer support at info@aggielandcarpetcleaning.com.
- Rates and Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your appointments and service interactions.
4. Information Sharing & Third-Party Disclosure
We do not sell, trade, rent, or lease your personal information to third parties. We may share information only in the following limited circumstances:
Service Providers: Trusted service vendors (such as web hosting partners or secure payment processors) who assist in operating our website or conducting our business, strictly bound by confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority to protect our legal rights, property, or customer safety.
5. Data Security
Aggieland Carpet Cleaning implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the Internet or wireless network can be guaranteed 100% secure.
6. Your Data Rights & Choices
Depending on your jurisdiction, you have the right to access, update, or request the deletion of your personal information. You may opt out of promotional emails at any time by following the unsubscribe link provided in our communications or by contacting us directly.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
